Avaya Agent Desktop. Avaya One X Agent 2.5 User Guide The following article describes how to install the Avaya Agent Desktop for Windows using Microsoft Edge web browser on computers running Microsoft Windows 10 and later, installing an prerequisites, and basic functionality of the application The primary role of the Avaya Agent Desktop application is to enable your desk phone to enter a call queue if one is setup for your department or office's primary phone number
Avaya Agent Desktop Unified Agent Desktop for Avaya Contact Centers from www.novelvox.com
After opening Avaya Agent Desktop login will be required This document provides an overview and instructions for deploying and configuring Avaya Agent for Desktop, which is a software that allows contact center agents to handle calls
Avaya Agent Desktop Unified Agent Desktop for Avaya Contact Centers
Press "Login" Status light will be yellow for "Not Ready Status" When Ready. The document covers the following key points in 3 sentences: It discusses the licensing terms for Avaya Agent for Desktop and notes the software license terms can be found on the Avaya website Right-click Agent Desktop Select Send To > Desktop (create shortcut)
Avaya One X Agent User Guide. The Avaya Agent for Desktop enables Contact Center communication for VDI desktops, eliminating the desk hard phone and giving its users advanced communications capabilities It does this by bypassing the voice and media transportation in the virtual machine and utilizing the media card on the VDI brick at the user station
Customize your Avaya Agent for Desktop Workspace YouTube. Right-click Agent Desktop Select Send To > Desktop (create shortcut) Next click on Install Once the application is done installing click on Finish and make sure the Launch Avaya Agent is checked.